Collegiality and work commitment are important drivers of good performance and of a good reputation. In addition, worker satisfaction has a direct impact on customer satisfaction and financial results (Eskildsen et al., 2003).
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Good collegiality is a matter of staff taking a joint responsibility to achieve organisational results, focusing on success achieved with others. The most effective employees work according to the principle that no individual is greater than the team or the organisation. Good collegiality is thus dependent on communication and collaborative skills.
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