The art of feedback

As leader, feedback is something that has to be dealt with every working day. This may involve situations where you are giving feedback to employees, or situations where you are receiving feedback. Wisdom in giving and receiving feedback is an important part of how you are perceived as a leader.

Learning outcomes:

• You will learn how to give and receive feedback in a wise manner
• You will learn how feedback is used as a communication tool for leaders
• You will learn effective ways of providing feedback, as well as which pitfalls to avoid

Target audience: Leaders